1. General
- These HappieToken Gift Card Terms and Conditions (the “Gift Cards Terms”) apply to all digital gift cards (the “Gift Card(s)”) on the HappieToken Marketplace.
- By purchasing or using Gift Cards, you ("you" or the "Customer") agree to be bound by these Gift Cards Terms, in addition to the Terms of Use for the happietoken.com website and/or the HappieToken mobile app, which are incorporated by reference into these Gift Card Terms.
- For the avoidance of doubt, capitalized terms used and not defined herein have the same meaning as given to such terms in the Terms of Use. In the event of a conflict between the provisions of the Gift Cards Terms and the Terms of Use, to the extent such contradiction is pertaining to the use of Gift Cards, the provisions of these Gift Cards Terms shall prevail.
- Where the Customer provides us with personal data pertaining to a third-party for fulfillment purposes of the Gift Card or otherwise, the Customer hereby confirms on behalf of said third-party that he/she has agreed to the sharing of his/her personal data with HappieToken.
- Customers should refer to the Product Details Page (as defined below) for specific terms and conditions and expiry dates.
2. Redeeming Gift Cards
- Gift Cards cannot be used to purchase other Gift Cards, insurance products, and any other product prohibited by law or HappieToken.
- If the value of a purchase exceeds the available balance of the Gift Card, the remaining amount must be settled by the customer directly with the retail merchant using an alternative payment method as specified by the merchant.
- If the value of an Order is less than the value of the Gift Card, the remaining Gift Card balance will be forfeited, unless otherwise specified by the retail merchant's specific terms and conditions.
- Unless otherwise specified by the retail merchant or event/conference organizer, each Gift Card shall remain valid for the period indicated on the respective Product Details Page.
- Gift Cards may not be transferred for consideration or exchanged for cash, and they do not constitute legal tender.
- Additional instructions on how to redeem a Gift Card are made available on the product details page of the relevant Gift Card, under happietoken.com website (the “Product Details Page”).
3. Loss or Theft of Gift Cards
- Once purchased, the Gift Card is the responsibility of the Customer, and any Gift Card, including accompanying digital or pin codes that are lost or stolen, shall not be replaced.
4. Customer’s Obligations
- The Customer acknowledges and agrees that:
- Gift Cards can only be redeemed within the period specified on the Product Detail Page;
- Gift Cards cannot be redeemed on certain black-out dates or promotion dates specified by HappieToken;
- The Customers shall not use Gift Card(s) or permit the use of Gift Card(s) in any manner which may adversely affect other Customers’ use of Gift Card(s) and/or any other Service provided to such Customers, as HappieToken may reasonably determine;
- Gift Cards are offered to the Customer on an “as is” basis;
- The Customer is responsible for all information the Customer submits, transmits, or otherwise makes available during the purchase or redemption of any Gift Card;
- To such extent permitted by applicable laws, HappieToken expressly excludes any guarantee, representation, warranty, condition, term, or undertaking of any kind, express or implied, statutory or otherwise or any representations or warranties arising from usage or custom or trade or by operation of law, including (without limitation) as to the sequence, originality, correctness, completeness, accuracy, timeliness, currency, non-infringement, merchantability or fitness for any particular purpose in relation to any Gift Cards;
- To the fullest extent permitted by law, HappieToken excludes all warranties, rights, and remedies (including warranties implied by statute or otherwise) that the Customer would otherwise be entitled to.
5. Refunds, Exchange and Cancellations
- All exchanges and refunds for merchandise purchased with Gift Cards will be made in accordance with HappieToken refund policy. Unless the Gift Cards are otherwise unusable and faulty due to the act or omission of HappieToken, any Gift Cards bought cannot be returned, refunded, or canceled on the Customer’s request after purchase.
- Issued Gift Cards cannot be exchanged for cash.
- Replacement of the Gift Card may be allowed, at HappieToken’s sole discretion, if there is a systemic failure caused by an act or omission of HappieToken.
- Exchange of a Product or Service purchased using a Gift Card shall be subject to the retail merchant/ seller’s terms and conditions.
- HappieToken reserves the right to cancel or reject the use of a Gift Card at its sole discretion for any or no reason, including, without limitation, where it deems or suspects fraud or other illegal activities.
6. Availability of Gift Cards
- The Customer acknowledges that purchase or redemption of Gift Cards is subject to resource availability, including, without limitation, availability of happietoken.com website and/or any HappieToken official business channel & application.
- HappieToken does not make any warranty on the performance and capability of the happietoken.com website or the HappieToken official business channel & application.
- The Customer accepts and acknowledges that HappieToken may suspend, terminate, and/or discontinue the purchase or redemption of the Gift Cards in its sole and absolute discretion without prior notice and without any liability whatsoever to the Customer.
7. Use and Disclosure of Data
- The Customer agrees that HappieToken shall be entitled to use or disclose any information or data disclosed by the Customer in accordance with HappieToken’s Privacy Policy. The Customer is entitled to withdraw such consent in the procedure as prescribed by HappieToken from time to time.
- Order fulfillment in relation to Gift Cards may be handled by a partner, in which case Customers may receive direct communication of Gift Card pin codes from the partner.
8. Miscellaneous
- The rights and protections conferred on HappieToken under these Gift Cards Terms shall be additional to the rights and protections conferred on HappieToken under the Terms of Use, Privacy Policy, as well as such other terms and conditions as may be agreed to or accepted by the Customer.
- Any clause in the Gift Cards Terms, Terms of Use, Privacy Policy, and other terms and conditions as may be agreed to or accepted by the Customer that is invalid, unenforceable, or illegal shall be enforced as nearly as possible in accordance with its terms, but shall otherwise be deemed severed and shall not affect the enforceability of any other clauses, which clauses shall continue to be valid and enforceable to the fullest extent permitted by law.
- HappieToken reserves the right to alter, modify, add to, or otherwise vary these Gift Cards Terms from time to time, and in such manner as HappieToken deems appropriate. The Customer shall be bound by the terms and conditions so amended. In any event, if the Customer continues to use the Gift Cards after such amendment, the Customer shall be deemed to have accepted the amendments.
HappieToken Promotional Voucher Terms and Conditions (own)
The following terms and conditions apply to the redemption and use of promotional vouchers and voucher codes ("Vouchers") provided by HappieToken.
- Vouchers are valid only on the HappieToken website, mobile website, or mobile applications (iOS & Android).
- A valid Voucher code must be entered at the checkout page to redeem the Voucher.
- Customers may redeem only one Voucher per day.
- Vouchers are valid for one-time use only.
- The validity period of each Voucher is limited and will be specified in the relevant Voucher policy.
- HappieToken reserves the right to cancel or modify any order or revoke the use of Vouchers under the following circumstances:
- Suspicious or fraudulent purchasing activity or Voucher use;
- Abuse of Vouchers, including multiple accounts or checkouts associated with the same customer or group of customers;
- Use of Vouchers in bad faith (e.g., reselling Vouchers or using Vouchers for purchases made with the intent to resell).
- Unless otherwise stated, Vouchers cannot be used in conjunction with other promotions or discounts.
- Additional terms and conditions may apply to specific Vouchers (e.g., duration, eligibility, discount amount, and product eligibility). These will be outlined in the relevant Voucher's policy and govern its use in addition to these terms.
- HappieToken does not permit the use of Vouchers by resellers. HappieToken reserves the right to cancel orders suspected of reseller activity.
- Vouchers are not exchangeable for cash.
- HappieToken will not be liable for, nor provide compensation for:
- Discontinued or canceled Vouchers;
- Misuse of Vouchers or inability to redeem a Voucher;
- Inability to redeem a Voucher due to technical issues.
- HappieToken reserves the right to change these terms and conditions or cancel any Voucher promotions at any time, without prior notice.